Privacy Policy

We appreciate that you trust us with your information, and we intend to always keep that trust. This starts with making sure you understand the information we collect, why we collect it, how it is used and your choices regarding your information. This Policy describes our privacy practices in plain language, keeping legal and technical jargon to a minimum.
This Privacy Policy applies from DATE APP IS LAUNCHED. Any pre-existing privacy policy will apply until then.

1. Who we are

If you live in the European Economic Area (“EEA”), the United Kingdom or Switzerland, the company responsible for your information under this Privacy Policy (the “data controller”) is:
INTUU2 LIMITED Limited
65 Wood Crescent..
Hemel Hempstead
HP3 9EY
United Kingdom

2. Where This Privacy Policy Applies

This Privacy Policy applies to websites, apps, events and other services we operate under the Arranged Sugar LIMITED brand. For simplicity, we refer to all of these as our “services” in this Privacy Policy. To make it extra clear, we’ve added links to this Privacy Policy on all applicable services.
Some services may require their own unique privacy policy. If a service has its own privacy policy, then that policy – not this Privacy Policy – applies.

3. Information We Collect

In order for you to match we require details such as basic profile details and the types of people you’d like to meet. We also collect information about your use of our services such as access logs. If you want additional info, we go into more detail below.

Information you give us

You choose to give us certain information when using our services. This includes:
  • When you create an account, you provide us with at least your phone number and email address, as well as some basic details necessary for the service to work, such as your gender, date of birth and who you’d like to connect with.
  • When you complete your profile, you have the option to share your sexual orientation with us. Where you provide such elements to us, you consent to us using it for the purposes identified and as laid out in this Privacy Policy. You can also share additional information with us, such as details on your bio and your interests, as well as content such as photos and videos. To add certain content, like pictures or videos, you may allow us to access your camera or photo album.
  • When you subscribe to a paid service or make a purchase directly from us (rather than through a platform such as iOS or Android), you provide us with information related to the purchases you make and our payment processors with information such as your debit card number or other financial information. This is done securely through our payment partner Access Paysuite Limited who are FCA regulated.
  • When you participate in the feedback tool, you give us your insights into our products and services, responses to our questions and testimonials.
  • When you choose to participate in our promotions, events or contests, we collect the information that you use to register or enter.
  • If you contact our customer care team, we collect the information you give us during the interaction.
  • If you share with us information about other people (for example, the report tool), we process this information on your behalf, in order to complete your request.
  • Of course, we also process your chats with other members, as well as the content you publish, to operate and secure the services, and to keep our community safe.

Information we receive from others

In addition to the information you may provide us directly, we receive information about you from others, including:
  • Members: Members may provide information about you as they use our services, for instance as they interact with you or if gthey submit a report involving you.
  • Social media: You may decide to share information with us through your social media account, to upload onto our services information such as photos from one of your social media accounts (e.g. Instagram or Facebook).

Information generated or automatically collected when you use our services

When you use our services, this generates technical data about which features you’ve used, how you’ve used them and the devices you use to access our services. See below for more details...